How much does cremation pre-planning cost per month?

Cremation pre-planning through After.com starts as low as $25/month with no money down. Three plan tiers are available: Base ($25/mo), Crest ($30/mo), and Summit ($40/mo). Payment terms are typically 3-year or 5-year installments, or you can pay in full upfront. All plans include the core cremation service, transportation (25 miles), a dedicated care specialist, secure refrigeration, a cremation container, online obituary, and a year of grief support. Higher tiers add price-lock guarantees, travel protection, premium urns, and death certificates.

What does a basic cremation plan include?

A basic cremation plan from After.com includes everything needed for a complete direct cremation, starting at under $1,000 for immediate need. That covers: safe transfer of your loved one into their care, all required legal authorizations and permits, dignified cremation, a temporary scattering urn on request, a cremation container for those under 200 lbs, secure refrigeration for 3 business days, return of remains via USPS Priority Mail with tracking or local courier, an online obituary listing, a dedicated care specialist, and one year of grief support. What it does not include: embalming, viewing, funeral ceremony, casket, burial plot, or headstone.

What do I do when someone dies at home?

If your loved one dies at home without hospice, call 911 first, then call After.com at 844-905-2639. Emergency personnel will respond and make an official determination. Once that is complete, After.com coordinates pickup from your home. If your loved one is under hospice care, skip 911 and ask the hospice nurse to contact After.com directly. The nurse will coordinate the transfer, and After.com typically arrives within 1 to 2 hours. You are allowed to remain at home with your loved one for up to 24 hours before transport is required. After.com staff arrives in a discreet van, dressed professionally.

What do I do when someone dies at a hospital or in hospice care?

Notify the hospital or hospice facility that you have chosen After.com, and they will coordinate the release directly. You do not need to arrange transportation yourself. For hospice care at home, ask the hospice nurse to call After.com at 844-905-2639. Pickup typically happens within 1 to 2 hours. For hospital deaths, inform the hospital staff of your choice and the facility will authorize the release to After.com once paperwork is complete. After.com handles the transfer, documentation, legal permits, and all next steps. If your loved one pre-planned with After.com, the process moves even faster because their wishes and information are already on file.

How long does the cremation process take from start to finish?

The complete process from death to return of remains takes approximately 3 weeks, though it is often faster for pre-registered or pre-paid families. After.com picks up your loved one and places them in a climate-controlled facility within 24 hours. They then gather all required legal authorizations and permits, which depends on county processing speed and doctor certification timelines. The actual cremation happens in the days immediately following authorization. Remains are returned via USPS Priority Mail with tracking or local courier. Death certificates typically arrive within 2 to 3 weeks after cremation is completed.

Does the cremation company pick up the body?

Yes. After.com handles all transportation as part of their cremation service. Their team arrives in a discreet van, dressed professionally, and transfers your loved one safely into their care. Transportation is included for up to 25 miles in all plans. For at-home deaths under hospice, pickup typically happens within 1 to 2 hours. For hospital or facility deaths, After.com coordinates directly with the institution once they authorize the release. Your loved one is placed in a climate-controlled facility within 24 hours. You do not need to arrange any transportation yourself.

What happens to the body before cremation?

Your loved one is picked up by After.com's team, transported in a discreet van, and placed in a dignified climate-controlled facility within 24 hours. After.com does not perform embalming. The body is safely held in refrigerated storage while the team gathers all required legal authorizations, permits, and documentation. Once authorizations are complete, cremation happens in the days immediately following. There is no viewing or funeral service beforehand unless you arrange one separately. The body is cremated in a simple cremation container included in the plan for those under 200 lbs.

Do you need a funeral service before cremation?

No. Direct cremation means cremation happens without a viewing or funeral service beforehand, and that is exactly what After.com provides. You have complete flexibility to hold a memorial, celebration of life, or gathering on your own terms, either before or after cremation. Many families choose to hold an informal memorial at home, a park, or a meaningful location days or weeks later, without the time pressure and cost of a traditional funeral home service. If you do want a formal viewing or service before cremation, you would need to arrange that through a traditional funeral home separately, as After.com specializes in direct cremation only.

Why is direct cremation so much cheaper than a funeral home?

Direct cremation eliminates the most expensive components of a traditional funeral: embalming ($725+), casket ($2,400+), burial plot ($2,000+), vault ($1,400+), and venue and staff fees ($2,100+ base). The median traditional funeral costs nearly $9,000 according to the NFDA. Direct cremation involves a single transfer, the cremation itself, and return of remains. The simplicity is the savings. You can still hold a memorial or celebration of life separately, on your own terms and budget, without paying funeral home markup.

Is cremation more affordable than traditional burial?

Yes, significantly. Direct cremation can cost under $1,000, while the average traditional burial costs approximately $7,848. That is a savings of $6,000 or more. Traditional burial expenses include embalming ($725+), a casket ($2,400+), a cemetery plot ($2,000+), vault ($1,400+), headstone, gravedigger fees, and ongoing maintenance. Cremation eliminates all of those. After.com keeps costs low by operating online with upfront, transparent pricing and no hidden fees. Pre-planning locks in today's price and can be spread over monthly payments starting at $25/month.

What if I cannot afford cremation?

After.com offers flexible monthly payment plans through Lilypay with 3, 6, or 12 month installment options so you do not need to pay the full amount upfront. For pre-planning, you can start at $25/month with no money down. For immediate need, contact After.com at 844-905-2639 to discuss payment options. After.com direct cremation pricing is under $1,000 in many areas, which is already a fraction of the $7,848 average traditional funeral cost. Other options to explore: some states have indigent cremation programs through the county, veterans may qualify for VA burial benefits, and some nonprofits offer emergency funeral assistance.

Does life insurance pay for cremation?

Yes, life insurance can pay for cremation, but there is a timing problem: death benefits typically take weeks or months to process, and cremation costs are due upfront. That is why After.com recommends a separate pre-paid cremation plan even if you have life insurance. With a pre-plan, the cremation is already funded through a dedicated final expense insurance policy, so your family pays nothing out of pocket when the time comes. If you are relying on life insurance for an immediate need, your family will likely need to cover cremation costs upfront and wait for reimbursement. After.com offers flexible payment plans through Lilypay with 3, 6, or 12 monthly installments for immediate-need families.

Can I get cremation insurance or pre-plan with pre-existing health conditions?

Yes. After.com pre-plans use a final expense insurance policy, and acceptance is generally available regardless of health status. Unlike traditional life insurance that requires medical underwriting, preneed and final expense policies typically have simplified or guaranteed acceptance. The tradeoff is a two-year contestable period: if you pass within the first two years, the full benefit may not be paid out. After that period, you are fully covered. Pre-existing conditions do not disqualify you from pre-planning.

Does a cremation pre-plan transfer if I move to another state?

Yes. After.com pre-plans include out-of-area protection, and the underlying insurance policy is valid nationwide. Your premiums are paid to a national insurance carrier licensed in all 50 states, so your coverage follows you. Crest and Summit plans specifically include nationwide or international travel protection. If you want to switch funeral providers entirely, the policy can also transfer to another funeral home. You are not locked into After.com. When evaluating any preneed contract, always confirm it has a transfer clause so you can move without penalty.

Do I need my spouse or family approval to pre-plan my cremation?

No. You do not need anyone's permission to pre-plan your own cremation. A cremation pre-plan is a personal decision and a legal agreement between you and the provider. You are the policyholder and can designate any beneficiaries you choose. That said, informing your family is strongly recommended so they know your wishes and can act on your plan when the time comes. After.com allows you to name multiple beneficiaries and record your preferences so there is no confusion later.

How do I pre-plan cremation for myself without it feeling morbid?

Reframe it as a gift to your family, not a reminder of death. You are recording how you want to be remembered and celebrated, which is an act of love, not dread. The entire arrangement can be done online in minutes from your couch, so there is no somber funeral home visit. Focus on what you are preventing: your family making rushed $9,000+ decisions while grieving. Many people find that once it is done, they feel genuine relief. Think of it like writing a will: uncomfortable for five minutes, then peace of mind for years.

How does my family use my pre-planned cremation when the time comes?

Your family simply calls After.com, and the team handles everything from there. After.com files a claim with the insurance provider to access your policy benefit and coordinates all arrangements: transportation, authorizations, cremation, and return of remains. Your recorded wishes guide the process so your family does not have to make difficult decisions under pressure. The entire process typically takes less than two weeks. If the policy is fully paid, there is no cost to your family.

What if I miss a payment on my cremation plan or cannot afford monthly payments?

If you pass before completing payments, premiums already paid remain available toward your cremation services, with any shortfall owed by your family. There are no penalties for paying off your policy early, and you can choose 3-year or 5-year installment terms starting at $25/mo. If you have paid more than the cost of services, the excess is returned to your family. The key risk of lapsed payments is during the two-year contestable period. Contact After.com directly to discuss hardship options rather than simply stopping payments.

Can I change or cancel my cremation plan after I sign up?

Yes. You can cancel for a full refund within 30 days of signing. After the 30-day window, no refunds are available on premiums already paid, but the money stays allocated toward your future cremation services. You can pay off your policy early with no penalties, and the policy can be transferred to a different funeral home if you change providers. You have a risk-free month to decide, and even after that, your money is not lost.

What is included in a cremation plan and what is not?

All After.com plans include: honorable cremation, transportation (25 miles), secure refrigeration (3 business days), a cremation container, a temporary scattering urn on request, an online obituary, a dedicated care specialist, and one year of grief support. Not included unless you upgrade: price-lock guarantee (Crest and above), premium urns, death certificates beyond one, travel protection, fingerprint preservation, and financial account discovery. The Base plan carries a $75 administrative fee. Weight surcharges may apply over 200 lbs. Viewings, embalming, and funeral ceremonies are not part of any plan.

What is the difference between After.com and Neptune Society?

After.com is a fully online, transparent-pricing cremation provider. Neptune Society is a traditional preneed cremation chain with in-person sales and local offices. After.com lets you arrange everything online in minutes with upfront pricing, while Neptune Society typically requires consultations and has been known for sales pressure. After.com premiums go directly to a national insurance carrier, which protects your money if the provider ever closes. After.com plans start at $25/month. Both offer direct cremation. The core difference is a modern, transparent experience versus a legacy model.

How do I talk to my family about pre-planning my cremation?

Lead with your reason. You are doing this to protect them, not to be morbid. Frame the conversation around relieving their future burden: you do not want them making $9,000 decisions while grieving. Share that you have already looked into it and have a plan, which makes the conversation feel proactive rather than heavy. Cover where your documents are, what your wishes are, and who to call. Many families find the conversation brings relief and closeness. Pick a calm, everyday moment and keep it short.

How do I get a death certificate after cremation?

After.com orders death certificates on your behalf once the death is officially registered with the County Health Department. Certified copies typically arrive within 2 to 3 weeks after cremation is completed, though timelines vary by county processing speed and how quickly the attending physician signs off. The Crest plan includes 1 complimentary death certificate and the Summit plan includes 4 with 12 months of error protection. You will need certified copies for closing bank accounts, filing insurance claims, transferring property, and settling the estate. Most families need between 4 and 10 copies. Order enough upfront because reordering later takes additional time.

Can you divide cremation ashes between family members?

Yes, cremation ashes can be divided among family members. There are no laws prohibiting it, and it is a common practice. A typical adult cremation produces 3 to 7 pounds of remains, which is more than enough to share. You can use smaller keepsake urns, jewelry pendants, or other memorial containers to distribute portions among loved ones. After.com provides a temporary scattering urn with their plans, and you can purchase additional keepsake urns from any retailer. Just ensure the primary recipient listed on the cremation authorization agrees to the division.

What can I do with cremation ashes, including scattering?

You have many options: keep them in an urn at home, scatter them in a meaningful location, divide them among family, or transform them into memorial keepsakes. Common choices include scattering at sea, scattering in nature, planting with a memorial tree, placing in a columbarium niche, or burying in a cemetery. Keepsake options include cremation jewelry, glass art, diamonds, or reef memorials. After.com provides a temporary scattering urn on request with all plans. Always check local ordinances before scattering on public property. Many families choose a combination: keep some, scatter some, and share the rest with loved ones.

What do real customers say about After.com?

After.com holds a 4.9 out of 5 star rating across 932+ reviews, making it one of the most highly reviewed cremation providers in the areas it serves. Families consistently praise After.com for its transparent pricing, compassionate care team, and the simplicity of arranging everything online during an overwhelming time. Customers value that the price they see is the price they pay, with no surprise fees at a vulnerable moment. The high rating spans all service types: immediate need, passing soon, and pre-planning.

Grief and loss

Virginia death certificate: how to get one

(844) 717-5170(844) 760-0427

Last Updated:

November 11, 2026

Virginia death certificate: how to get one

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Grief and loss

Virginia death certificate: how to get one

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Virginia death certificates are issued by the Virginia Department of Health's Office of Vital Records in Richmond, with walk-in service also listed at DMV locations and local health departments. Access is limited to immediate family for the first 25 years. This guide covers who can order, where to apply, the fee, processing times and amendments.

Who can order a Virginia death certificate?

Virginia restricts death records to immediate family members with valid identification. The Department of Health's main vital records page lists:

Mother or father
Spouse
Child
Brother or sister
Grandparents

The same page says aunts, uncles, cousins, in-laws and any other person cannot obtain someone's vital record. The state's application form also has boxes for a grandchild, a funeral service licensee and a legal representative with proof, so if you fall into one of those groups, call the Office of Vital Records before you apply.

Death records become public 25 years after the event.

If you are not immediate family but have a direct and tangible interest, Virginia can issue a Verification of Death in place of a full certified copy. The Office of Vital Records holds death records from 1853 to 1896 and from June 1912 to the present.

For ID, send a photocopy of one document from the state's primary list, such as a photo driver's license or an unexpired passport, or two documents from its secondary list, such as a utility bill from the last six months or a Medicare or Medicaid card.

The application offers two documents:

Certificate of Death: an image copy of the death certificate
Verification of Death: a certified document confirming the name, date and place of death, date of birth and the last four digits of the Social Security number

Ask each organization which one it will accept.

Which office holds the record: state, county or city?

The Office of Vital Records in Richmond is the main issuing office, and the only office that can make changes or amendments. The state also lists DMV locations and local health departments as walk-in locations for vital records during normal business hours. Its walk-in page does not say which records each location issues, so call ahead to confirm a location handles death certificates.

How to order online, by mail or in person

Online

Virginia offers two online routes:

The Department of Health's own online application
VitalChek, at vitalchek.com or 877-572-6333, for express delivery, paid by credit card

By mail

Complete the Application for Certification of a Death Record (form VS6D), sign it, and mail it with a photocopy of your ID and a check or money order payable to State Health Department to VDH, Office of Vital Records, P.O. Box 1000, Richmond, Virginia 23218-1000. Unsigned applications are not processed.

In person

The Richmond office is at 8701 Park Central Drive, Suite 100, Richmond, VA 23227. It takes walk-ins Monday to Friday, 7:00 a.m. to 4:00 p.m., with no appointment. There is also a drop-off option. Requests received by 2:00 p.m. can be picked up the same day, and are released only to the requester.

Cost and processing time

Virginia's fees, as listed on November 10, 2026:

$15 per certified copy, effective July 1, 2026
Through VitalChek: $20.80 per record plus a $12.70 non-refundable service fee
VitalChek delivery: UPS Air $19.50, UPS 2 Day Air $18, or USPS regular mail at no charge

There is no refund if the certificate is not found. A returned check carries a $50 service charge.

Processing times from the state:

Online through the Department of Health: 5 business days from when the application is completed and submitted
Mail: 8 business days from when the application is received
VitalChek: within 2 to 5 days
Richmond drop-off: same day if received by 2:00 p.m.

The main page also gives a normal processing time of 2 weeks for standard orders sent by USPS First Class without tracking. All of these exclude delivery time.

How to correct or amend a Virginia death certificate

Only the Office of Vital Records can amend a record, by mail to P.O. Box 1000 or by drop-off at the Richmond lobby. There are two paths:

Administrative amendment: started by immediate family, the informant, the funeral service licensee or a legal representative. Send a written request detailing the change, with your loved one's name, date and place of death, your ID and the fee.
Court-ordered change: send a certified copy of the court order, a copy of the petition, the application or a written request, your ID, a $10 administrative fee and $15 for each certified copy.

The state says amendments take longer than standard orders, depending on the nature of the change.

What to do after you receive the certificate

Check the certificate against your own records when it arrives, and raise any error with the Office of Vital Records promptly. Keep certified copies somewhere safe. Before you send one, ask the recipient whether it needs the full certificate or will accept a verification of death.

Planning ahead with After

If this has you thinking about your own arrangements, you can explore pre-planning options with After. Plan availability, providers and terms vary by state.

Frequently asked questions

Who is allowed to request a certified copy in Virginia? Immediate family: a parent, spouse, child, sibling or grandparent. Records become public after 25 years.

Can I order online, and which website is official? Yes, through the Department of Health's online application or through VitalChek.

Can I apply by mail or in person? Both. Mail form VS6D to Richmond, or walk in to the Richmond office without an appointment.

How much does a copy cost? $15 per certified copy from the state. VitalChek orders cost more.

How long does processing take? Five business days online, eight by mail, and same day for Richmond drop-offs received by 2:00 p.m.

What if the death occurred in another state? Order from that state. See our death certificate ordering guide, or the guide for Maryland (link when live).

Last reviewed: November 2026

This guide is general information, not legal advice. Requirements and fees change, so confirm with the state or local office before filing.

‍

Dallin Preece

CRO, After.com - Cremation & Preplanning Divisions

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Virginia death certificate: how to get one

Virginia death certificate: how to get one